SHIPPING
UK
Standard Shipping £5.5 ( Free shipping min purchase £80) , 2-3 working days
DHL Express Signature £12.75, 2-3 Working Days (Recommended)
EU
Free standard delivery, 5-10 working days
Express UPS / Fedex / DHL delivery: £28, 3-5 working days
Rest of World
Free standard delivery, 10 -20 working days
Express UPS / Fedex / DHL delivery: £37.5, 5-10 working days
RETURNS
All shipping costs are non-refundable
We hope that you are delighted with every order you receive from Standardtypes, but if you are not satisfied with your items, you may return them within 7 days of delivery.
Please note that the shipping costs for the return are non-refundable. Unfortunately, we cannot reimburse these expenses. Your refund will be subject to a deduction of the original shipping fee paid at the time of purchase (UK: £6.5/kg , Europe: £16.5/ kg, Rest of the World: £25.5/ kg). This deduction is required to offset the free shipping provided with the initial postage.
You must notify us if you wish to cancel your order or return any items within 7 days of receiving your order, and return such items within a further 7 days of this notification.
Compose an email with the subject line "Request Return [YOUR ORDER NO.]" and forward it to info@standardtypes.co.uk
Merchandise purchased with a cash coupon will not be refunded or exchanged and it cannot be used in conjunction with any promotion.
International customers (Outside UK & Eire & EU) please note that we can only accept returns for store credit or exchange on items where you have changed your mind about the purchase for non exhaustive reasons such as incorrect fitting, size etc. This does not apply to items that are deemed to be faulty.
If you wish to exchange your order for a different size or style or return it for a refund, please note that you are responsible for the product until it reaches us, and all return shipping costs are at your expense.
In both cases, the product must be returned in brand-new, unworn condition, with all original packaging intact and the hang tag still attached. We cannot issue a refund if the hang tag has been removed or cut from the garment.
We suggest using a trackable shipping service, as Standardtypes is not responsible for lost or damaged returns.
Once we receive and inspect the returned products, we will email you to confirm that the return has been accepted. If your items do not meet our return requirements, you may choose to have them sent back to you at your own expense.
Please note that items discounted by 50% or more are final sale and cannot be returned or exchanged.
Before completing the return, please make sure that your items meet the standards indicated under ‘Product Conditions’ below.
You will receive an email confirmation once your return has been processed successfully.
PRODUCT CONDITIONS
All items should be returned to us new, unused and with all Standardtypes' tags still attached. Any items that are returned to us in a damaged, soiled or otherwise altered and in less than perfect condition may not be accepted and may be returned to the customer.
a. Colours
Every effort has been made to ensure the colours of each product are displayed as accurately as possible. However, as computer models and screens may vary, we cannot guarantee that your monitor’s display of colour is completely accurate.
Please note, items should not be returned to us without prior notice. All return requests should be submitted through the returns section of www.stanardtypes.com. Items returned to us without prior notification may not be refunded. For any questions or further information, please email info@standardtypes.co.uk
Tax Concerns Regarding International and European Purchases
Please be aware that your order will be dispatched using a DAP (Delivered at Place) service, and upon its arrival in the destination country, you may be required to settle duties and taxes. The designated courier, whether UPS, Royal Mail, FedEx, or DHL, will reach out to you before delivering the goods.
Regrettably, we have no influence over these charges and cannot provide an estimate, as customs policies and import duties vary across different countries. To avoid unexpected charges, we recommend reaching out to your local customs office for the latest information before placing an order.
It is essential for customers to assume full responsibility for any parcels returned to us due to unpaid customs charges. The refund, if applicable, will be subject to deductions for postal charges, return shipment costs, customs charges, and handling fees.
We will keep you informed as we gather more information and trade history in the coming weeks.
Standardtypes Co. Ltd will NOT be responsible for any taxes, and NO tax refunds or tax returns will be issued. Customers are advised to consider their local tax obligations before making any purchases.
PRIVACY
We respect the privacy rights of our online visitors and recognise the importance of protecting your personal information. We have adopted a corporate wide Privacy Policy that guides how we collect, store, and use the information that you provide us with. The following information is provided by Standardtypes to enable you to be fully informed of our Privacy Policies. By visiting www.standardtypes.com, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions. Standardtypes collects personal information in several ways when you place an order or register for a service offered by Standardtypes. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) so that we can process and fulfil your order. Saved card details will never be shared with third parties and will only be used to process your order, using our Payment Service Provider's systems". We may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order. We may also use your personal information to send you marketing updates but only ever in accordance with your preferences. We do not sell your details to third party marketing companies.
TERMS OF SERVICE
a. Our contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until you payment has been approved by us and we have debited your credit or debit card or PayPal account.
b. Pricing and Availability
Prices displayed on the site at the time your order is accepted will be honorer except in the case of obvious error. Whilst we use our best endeavours to ensure that all prices appearing on the site are accurate, we do not guarantee that they are error-free and reserve our right to rectify any errors. If we discover an error in the price of any products that you have ordered, we will inform you as soon as possible and offer you the option of reconfirming or cancelling your order. If we are unable to contact you, we will treat the order as cancelled. If your credit/debit card is not denominated in US Dollars (USD), the final price charged in your currency will be calculated by your issuing bank in accordance with the applicable exchange rate on the day your card issuer processes the transaction. Excluding USD the currencies shown on the web shop are a guideline and we do not guarantee that prices remain accurate to the how you will be charged by your bank. Standardtypes attempts to be as accurate as possible. However, Standardtypes does not warrant that product descriptions, prices and details are accurate as errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. Product availability is not guaranteed. If a product is not available when you order processes we will notify you by email.
c. Payment
We accept payments made by Visa, MasterCard, American Express, PayPal. By placing an order using one of the above Credit/Debit card and online payment methods, you confirm that the Credit/Debit card(s) or PayPal account used is yours that you have been authorised by the owner to use it. If your card issuer refuses to authorise payment to Standardtypes, we will not be liable for any delay or non-delivery. All credit/debit card transactions on this site are processed using WIX, a secure online payment gateway that encrypts your card details in a secure host environment. We will securely store your credit/debit card details on our systems for registered and unregistered users. These details will be fully encrypted and only used to process card transactions which you have initiated. To help ensure that your shopping experience is safe, simple and secure, Standardtypes uses Secure Socket Layer (SSL) technology. Furthermore, we take reasonable care in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss any you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the site.
d. Customs and import charges
Taxes and duties applicable to your order depend on the shipping country of your order:
Customers purchasing from a country served as Delivery Duty Paid (DDP) will incur relevant import duty and tax. These costs are included in the final purchase price. Customers purchasing from a court served, as Delivery Duty Unpaid (DDU) will be charged for items purchased and shipping costs only. Import duty or tax costs will be invoiced to you directly from courier companies or postal office. We recommend you contact your local customs authority to determine a landed cost prior to purchase completion.
Promotional discount codes – we may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made through this website. The conditions of use relating to any discount code will be specified at the time of issue. However these T&Cs relate to all Standardtypes promotions, competitions and discount codes (unless otherwise stated):
Only one promotion code can be used per order.
A promotion code can’t be used after an order has been placed.
Sale items are excluded from all discount and promotion codes (unless otherwise stated). Other selected brand exclusions may also apply.
Acceptance of your order
Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it. Unless you cancel your order, acceptance of your order and completion of the contract between you and Standardtypes will be completed when we email you to confirm the goods have been dispatched. The sale contract is therefore concluded in UK and the language of the contract is English. We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the TOS. We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
Price match
Standardtypes consistently works toward maintaining competitive prices on everything we carry and for some brands we stick to the prices determined by our suppliers. However, if you find the same product for a lower price (in the same size, colour and specification) we will be happy to price match. Please follow the below criteria when considering: The item must be full price and not subject to any promotion or sales offers. The item must be available for everyone to buy. We will match the price shown online, not including any additional promotional/member discounts or codes. The item to be price matched has to be identical to the one listed at standardtypes.com, and currently in-stock on both sites. Although we are more than happy to do so in almost all situations, we do reserve the right not to alter our listed price. Price match orders can not be exchanged or refunded. To arrange a price match, please email us at info@standardtypes.co.uk before placing the order and we will seek to arrange your price match as quick as possible.
Cash Coupon
In the event that a customer is entitled to a Cash Coupon it will be given via email by our Customer Care department. Cash coupons can only be used online at www.standardtypes.co.uk. Cash coupons can only be used on orders associated with your original account. This means, cash coupons cannot be transferred to another person or account. Cash coupon may not be purchased. Cash coupons are provided to you when purchased items have been returned and the return is eligible for a cash coupon. Purchase amounts that exceed the value of the Cash Coupon will require an additional method of payment for the balance due.
Product Description and Colours
We will endeavour to ensure that the content and the product descriptions onstandardtypes.com are as accurate and complete as possible. We however do not warrant that “content” and product descriptions are accurate, complete, current or error free. We have made every effort to display as accurately as possible the colours of our products that appear on www.standardtypes.co.uk. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any colour will be completely accurate.
Liability
Views expressed in any media by the designers, companies or third parties, whose products are sold on workwarehk.com or with whom we are associated, are their own. Standardtypes takes no responsibility for any such views as they do not necessarily reflect ours. Standardtypes does not guarantee that the use of www.standardtypes.co.uk. and services will be error-free or that the site or the servers that make it available are free of viruses or other harmful components. We recommend all users of the Site to ensure they have up-to-date software, including anti-virus, installed. Some events may happen beyond our reasonable control, such as adverse weather. Under such conditions, we will always do our best to aim at maintaining its services but will not be responsible for failing to meet any obligations in this TOS.
Intellectual Property Rights
standardtypes.com consists of software and “material” (Which is defined as, or includes, images, video, text formats, styles of presentation, software (including HTML code) are the intellectual property of Standardtypes and are protected by intellectual property and copyright laws and international treaty provisions. standardtypes.com is for your personal and non-commercial use only. Any non-personal and/or commercial use of the material is only permitted when expressly authorised by Standardtypes and/or its third party licensors. You may not distribute, reproduce, publish, sell or license any material contained within the site without prior consent or authorisation of Standardtypes. Any such unauthorised actions may result in civil consequences or criminal penalties. Standardtypes reserves the right to withdraw or amend any item of the Services without notice. We will not be liable if for any reason the Site is unavailable at any time and for any period.
No Waiver
If you breach the Terms of Service (TOS) and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the TOS.
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